Family Services Advocate – Job Description

MAKE AN IMPACT! Licensed Clinical Social Worker needed!  Join Carson’s Village as a part time LCSW Advocate. Work directly with families who have experienced a sudden death to help them through the process of planning a funeral and connecting with community mental health services. Candidates will need phone and internet search skills, empathy and communication skills and be able to work remotely and with a flexible schedule. Spanish speaking is preferred.  Pay is negotiable based on skill set. Contact Jason at with any questions.

Carson’s Village Mission

Helping families navigate the decisions they face immediately after the loss of a loved one

Job Skills

  • Licensed Clinical Social Worker (required)
  • Fluent in Spanish (not required, but preferred)
  • Prefer 3-5 year of field experience direct care (grief is preferred)
  • Good verbal and written communications
  • Have empathy and relationship skills
  • Has strong customer service skills
  • Investigative abilities and internet search skills required
  • Ability to condense information from multiple sources and communicate it
  • Well organized
  • Able to work with Microsoft Office
  • Has attention to detail
  • Works well in ambiguous situations
  • Has analytical and critical thinking skills
  • Dependable and meets deadlines
  • Be available to respond on-call as needed
  • Has flexibility to work nights and weekends if needed


  • Sign a confidentiality agreement with Carson’s Village (CV)
  • Pass a background check
  • Attend a training session at the start of the job and meet virtually as needed
  • Can work remotely
  • Follow all Carson’s Village communications guidelines
  • Has their own cellphone
  • Have a quiet place at home to work (office with doors)
  • Has their own computer with Microsoft Office
  • Conduct family communications by phone, text or email – no live meetings are permitted without prior approval from Carson’s Village


  • Lead families through the Carson’s Village process
  • Access Carson’s Village’s library for common questions and solutions
  • Research and document situations new to the organization
  • Document each family interaction in Carson’s Village database
  • Provide feedback to Carson’s Village to enhance and improve processes
  • Other duties as assigned.

Compensation and Schedule

  • Negotiable based on skill set
  • Hours based on family request load plus work to document our processes
  • Flexibility is required as families call in
  • Paid on 5th and 20th of the month with direct deposit (if available)

Still have questions about the position? Visit the FAQ page to learn more.

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Need support right away? Call us at 877-789-0722 or email us at