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Family Services Advocate – Job Description

MAKE AN IMPACT! Licensed Clinical Social Worker needed!  Join Carson’s Village as a part time LCSW Advocate. Work directly with families who have experienced a sudden death to help them through the process of planning a funeral and connecting with community mental health services. Candidates will need phone and internet search skills, empathy and communication skills and be able to work remotely and with a flexible schedule. Spanish speaking is preferred.  Pay is negotiable based on skill set. Contact Jason at jason@carsonsvillage.org with any questions.

Carson’s Village Mission

Helping families navigate the decisions they face immediately after the loss of a loved one

Job Skills

  • Licensed Clinical Social Worker (required)
  • Fluent in Spanish (not required, but preferred)
  • Prefer 3-5 year of field experience direct care (grief is preferred)
  • Good verbal and written communications
  • Have empathy and relationship skills
  • Has strong customer service skills
  • Investigative abilities and internet search skills required
  • Ability to condense information from multiple sources and communicate it
  • Well organized
  • Able to work with Microsoft Office
  • Has attention to detail
  • Works well in ambiguous situations
  • Has analytical and critical thinking skills
  • Dependable and meets deadlines
  • Be available to respond on-call as needed
  • Has flexibility to work nights and weekends if needed

Expectations

  • Sign a confidentiality agreement with Carson’s Village (CV)
  • Pass a background check
  • Attend a training session at the start of the job and meet virtually as needed
  • Can work remotely
  • Follow all Carson’s Village communications guidelines
  • Has their own cellphone
  • Have a quiet place at home to work (office with doors)
  • Has their own computer with Microsoft Office
  • Conduct family communications by phone, text or email – no live meetings are permitted without prior approval from Carson’s Village

Responsibilities

  • Lead families through the Carson’s Village process
  • Access Carson’s Village’s library for common questions and solutions
  • Research and document situations new to the organization
  • Document each family interaction in Carson’s Village database
  • Provide feedback to Carson’s Village to enhance and improve processes
  • Other duties as assigned.

Compensation and Schedule

  • Negotiable based on skill set
  • Hours based on family request load plus work to document our processes
  • Flexibility is required as families call in
  • Paid on 5th and 20th of the month with direct deposit (if available)

Still have questions about the position? Visit the FAQ page to learn more.

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Need support right away? Call us at 877-789-0722 or email us at help@carsonsvillage.org.