Advocate Position
MAKE AN IMPACT! Join the Carson’s Village team as a part-time Advocate. Carson’s Village is seeking a compassionate, organized, and dedicated Advocate to provide emotional support and practical guidance to families anticipating or experiencing the loss of a loved one. Advocates support families through the many decisions that follow a loss, ensuring they have guidance, resources, and care every step of the way. This position is fully remote, with a caseload managed via phone, text, and email.
As an Advocate, you will guide families through the challenging options they face, helping them make informed financial and family decisions. To apply, email resume to melissas@carsonsvillage.org
Carson’s Village Mission
Helping families navigate the decisions they face after the loss of a loved one.
Key Responsibilities
- Serve as the primary point of contact for families to guide them through the steps following an anticipated or recent death, including funeral planning, financial considerations, and accessing grief resources.
- Assess individual needs and develop tailored action plans for each family and connect them with internal and external resources, leveraging community partnerships.
- Provide emotional support and monitor for potential mental health concerns, escalating or referring when appropriate.
- Document all interactions, maintain accurate case records, and ensure timely follow-ups in Carson’s Village’s CRM system.
- Participate in team meetings, ongoing training, and contribute to process improvements.
Qualifications
- Education: Bachelor’s degree required, preferably in social work, psychology, human services, or a related field.
- Experience:
- 1–2 years of experience working with vulnerable populations, ideally in grief support, hospice, crisis response, or social services.
- Skills and Competencies:
- Exceptional interpersonal skills with the ability to provide compassionate, nonjudgmental support.
- Strong verbal and written communication skills.
- Investigative abilities and internet research skills.
- Ability to manage multiple cases and work independently in a remote environment.
- Highly organized, detail-oriented, and dependable.
- Proficiency with Microsoft Office and Teams.
- Analytical and critical thinking skills with a calm, problem-solving approach.
- Bilingual (Spanish/English) is required.
Additional Expectations
- Commitment to confidentiality and adherence to Carson’s Village communication standards.
- Ability to work remotely with a quiet, private workspace.
- Willingness to undergo a background check.
- Attendance at training and virtual meetings as scheduled.
Compensation and Schedule
- Hourly compensation based on experience; paid bi-weekly by direct deposit where available.
- Work assignments vary depending on family needs; flexibility is essential.
Updated 9.4.2026
