Mental Health Program Coordinator/Advocate – Job Description

MAKE AN IMPACT! Join Carson’s Village as our Mental Health Program Coordinator and Advocate. The Mental Health Program Coordinator manages Carson’s Village’s support programs.  This position helps ensure that support needs and programming are in alignment with the mission, vision, and values of Carson’s Village.  Our Advocates help families navigate the complicated decisions they face after the loss of a loved one.  We are there to aid them in making sound financial and family decisions during one of the most stressful times of their life, as well as provide them resources for up to two years after the funeral.  Along with providing assistance with identifying a funeral home and methods to pay for it and connecting families to resources, we also are there to provide emotional support. The ideal candidate is empathetic and well-organized with the ability to work independently to support grieving families through the various programs that Carson’s Village offers.  We are hiring a Master of Social Work (or equivalent) for this position so that they can use their skills to identify if any mental health issues need to be addressed before they are able manifest into something bigger down the road.  To apply for this position, please send your resume to melissas@carsonsvillage.org.

Carson’s Village Mission

Helping families navigate the decisions they face immediately after the loss of a loved one.

The Opportunity

The Mental Health Program Coordinator will help shape the programming and operational functions of the Carson’s Village outreach support.  The position will also serve as an Advocate who works directly with the families.

Responsibilities

This position will be responsible for the coordination, maintenance, and management of the behavioral health programs that include:

• Mental Health Program Coordinator
  • Review documentation process and identify sources for improvement, as necessary 
  • Identify additional resources that might be needed to support our families 
  • Consult in risk assessment and crisis management 
  • Create programming for Children’s Bereavement Support
  • Identify and develop appropriate support groups given needs of population 
  • Peer to Peer (P2P) Support Growth
  • Veteran Programming
  • Develop workshops and programs for Carson’s Village support needs

• Advocate
  • Lead families through intake funeral planning and grief support processes
  • Review documentation process and identify sources for improvement, as necessary
  • Identify additional resources that might be needed to support our families
  • Consult in risk assessment and crisis management
  • FAQ’s about the Advocate’s role can be found here

Position Qualifications

• Behavioral Health/Social Worker with post graduate school degree/license of LMSW, LMFT, or LPC(required)
• 5-10 years of field experience direct care (grief is preferred)
• Grief and Bereavement/Thanatology education, certification, or experience
• Experience managing peer and group support programs
• Case management experience
• Crisis management experience
• Good verbal and written communications
• Have empathy and relationship skills
• Proficient in Spanish (not required, but preferred)
• Ability to condense information from multiple sources and communicate it
• Well organized
• Proficient in Microsoft Office
• Has attention to detail
• Thrives in situations of ambiguity
• Strong analytical and critical thinking skills
• Dependable and meets deadlines
• Be available to respond to occasional on-call, as needed
• Flexibility to work occasional nights and weekends, if needed
• Salesforce experience (not required but preferred)

Expectations

• Sign a confidentiality agreement with Carson’s Village
• Pass a background check
• Follow all Carson’s Village communications guidelines
• Have a quiet place at home to work in order to maintain confidentiality (office with doors)
• Part time (hours vary)
• Pay commensurate with experience

* Carson’s Village serves families nationwide.  All work can be done online, so there is no geographic limitations for the applicant besides residing in the United States.

To apply for this position, please send your resume to melissas@carsonsvillage.org